According to a study by Microsoft, 95% of all customer interactions will be driven by artificial intelligence (AI) by 2025. Businesses from start-ups to large enterprises increasingly use AI solutions on the customer journey at all touchpoints. The focus is on delivering a reimagined customer experience and an integrated and personal end-to-end experience. AI and […]
The post Everything You Need to Know About AI and Customer Experience appeared first on Content Marketing Consulting and Social Media Strategy.







